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  • Accessing Your Accounts

    You will need to set up two accounts for access to the Discovery Platform: one for the platform, and one for Customer Support in the Help Center.

    After receiving your Welcome to Customer Support email from jira@discoveryplatform.atlassian.net, click on the sign-up link to register for the Help Center.

    Once you are registered with those accounts, you can communicate with our Customer Success team and Data Scientists through your own Slack channel.