Activating Your Help Center Account

1. After receiving your Welcome to Customer Support email from jira@discoveryplatform.atlassian.net, click on the sign-up link.

2. Enter your name, email, create a password, then save and continue.

Register for Customer Support in the Help Center activation link in the mail

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You can now access the Help Center with questions on technical difficulties, general support, reporting a bug, or other requests. The Help Center is directly accessible on the platform by clicking on the ? at the top right of your home screen, then clicking Contact Support. Fill out a ticket with your help request and you should receive a response within 4-24 hours at most.

Related Pages

Tutorial: Use the Help Center